The Maintenance Planner role is crucial for overseeing planned maintenance across Friends House and other QiB properties, which are busy buildings open to the public. This role works closely with the Maintenance Manager and Estates & Facilities Manager to ensure the buildings are well-maintained, compliant with health and safety regulations, and energy efficient. This position requires someone with a strong background in facilities management and the ability to effectively communicate with various stakeholders, including staff, tenants, visitors, and committees. A key responsibility will be ensuring adherence to policies and regulations while promoting sustainability through effective energy management.

Friends House, the principal site, operates a busy conferencing and events business, resulting in significant demands for both planned and reactive maintenance. The Maintenance Planner will be instrumental in ensuring maintenance activities are effectively scheduled and delivered with minimal disruption to building users and business operations.

This role will include:

• Point of contact: serve as the primary contact for internal maintenance-related queries, ensuring internal clients’ requests are prioritised and excellent communication is in place.
• Maintenance scheduling: produce the pre-planned maintenance schedule for all our properties, ensuring all necessary paperwork, operating procedures, and audit readiness are in place.
• Compliance and updates: ensure all scheduled maintenance and reactive tasks are completed on time, with documentation stored and updated to meet compliance standards.
• New maintenance regimes: develop and implement new maintenance processes as required.
• Contractor coordination: manage contractor service schedules, liaise with both contractors and internal teams for maintenance tasks, and keep end users informed on issues and updates.
• Monitor works: coordinate with the maintenance team, ensuring the necessary materials are purchased and the required work is performed.
• Asset register: ensure that the asset register aligns with the planned maintenance schedule, keeping records accurate and up to date.
• Reporting: develop and provide reports on reactive and planned works, compliance, and audit actions, ensuring the risk register is regularly

Closing date: 8am, Monday 24 August 2026

Interview Wednesday 3 September (first stage, online) and Wednesday 10 September (second stage, in-person at Friends House)

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