CRM and Data Insights Lead

Church Army

The CRM and Data Insights Lead plays a key role in supporting Church Army’s Engagement Team, which includes Fundraising and Communications. The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.

The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.

Closing date: 27th February 2026

Salary:  £22,091.40 – Pro rata (£36,819 FTE)

Hours:  22.5 hours per week

To apply for this job please visit churcharmy.org.