In this role you will lead on the delivery of efficient, consistent, and proactive customer-focused housing and tenancy management services and contribute to the development and implementation of strategies, policies, procedures, and service improvements, focusing on achieving high levels of resident satisfaction.

You are educated to degree level (or equivalent experience), and already have experience of working in the housing sector, with good knowledge of housing legislation, regulation, and management processes. You are solution focused and an excellent communicator with strong negotiation skills.

The successful candidate will be a dependable and experienced line manager committed to teamwork. A CIH qualification (or equivalent) would be a distinct advantage.

We can offer you a flexible work environment with hybrid working from Church House in London and from home.

• Permanent contract, Full-time
• Salary: Circa £45,000
• Closing date for applications: 12 noon, Monday 11 December 2023
• Interview date: Wednesday 20 December 2023