We are looking for an experienced Fundraising Operations Manager to join us as we modernise and grow our fundraising work. Over the next few years, we envision growing our fundraising team and the income it delivers. We are at the beginning of both an anticipated step change in the scale of our fundraising work and the deployment of a new CRM.

We need someone who lives and breathes systems, process, efficiency and regulation. Someone who can help us make supporting Church Army a joy-filled experience. They will manage a team handling all of our supporter administration and connection. They will be the product owner for our CRM and ensure we comply with any and all fundraising regulation. They will have an eye for data and reporting, to help us learn and grow.

They will work alongside a team of fundraising project managers who over-see all our fundraising campaigns. The role of the Fundraising Operations Manager is to ensure the process of supporting Church Army is as seamless as it can be, to enable the wider fundraising team to acquire, develop and retain supporters.

They will be the product owner for our current and then our new CRM. They will play a key role in the roll out of our new CRM, manage the ongoing development requirement, ensure users are trained well and that we make the most of the data and information available to us.

In this role, you will engage with our supporters using your personal faith in Jesus and support the team through prayer sessions. You will need to be able to understand the context and background of faith in which Church Army works and communicate with our Christian audience.

Salary: £35,403 per annum

Hours:  37.5 per week (full-time)

Pension: Church Army is an auto enrolment employer. If you are eligible for pension contributions, you will be enrolled into a qualifying scheme and 5% pension contributions of qualifying earnings will be made by the employer.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Closing date: 1st March 2024