We’re looking for two proactive Event Executives to help deliver exceptional conferences, meetings and events at Friends House. You’ll play a key role in ensuring a seamless client experience from planning through to delivery, coordinating with internal teams and acting as the main point of contact for clients throughout the event process.

Working closely with the Events Manager and the wider Commercial Team, you’ll ensure every event runs smoothly while supporting the venue’s reputation for excellent service, hospitality and values-led operations.

What you’ll do:

Act as the primary contact for clients once events are confirmed, ensuring all details are planned and delivered successfully

Coordinate with internal teams (Operations, Facilities, Catering and AV) to ensure client requirements are met

Prepare and maintain clear event documentation, including function sheets and setup details

Provide on-site client support during events to ensure excellent customer service

Work towards departmental financial targets and identify opportunities to up-sell services during planning

Gather post-event feedback to support service improvement and client satisfaction

Maintain accurate event data in venue booking systems and assist with reporting

Build strong relationships with repeat clients and identify opportunities for future business

Work collaboratively with colleagues across the Commercial Team to maintain high service standards

Support the wider team during quieter periods with other operational duties if required

What we’re looking for:

Experience in event coordination, conferencing or hospitality environments

Experience working directly with clients and coordinating internal teams

Strong organisational and communication skills

Ability to manage multiple events simultaneously in a fast-paced environment

High attention to detail and proactive problem-solving ability

Confidence using Microsoft Office and venue booking systems

Awareness of hospitality service standards and event operations

Sympathetic to Quaker values and ethos (you do not need to be a Quaker)

Hours: Typically 5 days per week, including occasional early mornings, evenings or weekends depending on event schedules. Time off in lieu will be provided for agreed overtime.

Hours 35 hours per week

Salary £37,323 per annum inc. London weighting

Contract Full time, permanent

Location Friends House, London NW1 2BJ

Closing date: 9am, 13 April 2026

Interview 21 April 2026 (in person, Friends House